F.A.Qs

​How Do I Place An Order?

 

You can place the order through

• online store

• In our shop

• contact us 

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What Payment options are available?

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• Debit machine

• E-Transfer  

• Pay pal

• Cash

• Certified check

• Visa & Mastercard

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Financing and layaway is available. 

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What are the details of our in house payment plan?

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• 3 month+ payment plan with 0% interest ( Max 6 Months ) *

• 25% down on stock items 

• 40% down on special orders and custom orders 

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What are the financing options available?

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• 0% interest financing for 12 months

• No down payment necessary

• Need Canadian ID

• 10 minutes to approve in house only

• (Financing is based on Full Retail Pricing)

 

Do you provide insurance replacement on Jewelry

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• Yes, we offer jewelry Insurance replacement.

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Estate Jewelry Sorting 

 

Here are the following areas we can help with when using our jewelry sorting

• know what is of value and or real and or what is costume 

• know what should would benefit from a written appraisal 

• know what assess condition of items that might require repair. 

• Repurpose items and if you want to create a custom piece. 

• In house cleaning on certain items

 

fees are based on time after take in

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Do you provide upgrade or trade-in?

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UPGRADE YOUR JEWELRY

• When you purchase from royal t jewelers we offer a upgrade on your jewelry (On G.I.A diamonds only)

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TRADE IN YOUR JEWELRY

• Here at royal t jewelers we offer trade-ins on your gold diamond and Swiss watches.

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What are the available Shipping options?

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• Fedex overnight on all jewellery insured

• Shipping worldwide!

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Returns & Refunds & Warranty

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• All jewellery comes with a LIFETIME warranty on manufacturing defect only from date of purchase.

• All jewellery have a 5 days Exchange policy only after inspection. (All custom work our final sales) 

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Do you provide Appraisals? 

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•  Yes -  Appraisals - certified diamond grader ( G.I.A ) (Certified Gemologist)

         Also- ( Testing lab diamonds in house )  

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• We offer in house appraisals 

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